Our Cancellation Policy, Refund Policy, and More
PLEASE READ CAREFULLY
1. Trip Cancellations or Changes
Inroads Travel LLC d/b/a Inroads Ireland reserves the right to cancel any trip prior to the departure date for any reason or because of logistical complications which may prevent our ability to operate. If Inroads Ireland is unable to provide another trip that is comparable or better than the cancelled trip, it will refund all payments, less credit card charges. This refund shall release Inroads Ireland of further liability. Inroads Ireland is not responsible for additional expenses such as non-refundable “Advance Purchase” air tickets or deposits. Inroads Ireland reserves the right to alter the itinerary. Tour arrangements are made up to a year in advance, and unforeseen conditions that mandate change may arise.
2. Use of Photographs or Video Recordings
The Client understands that Inroads Ireland reserves the right to take photographs or video recordings of any of its trips and hereby agrees that Inroads Ireland may use any such photographs or video recordings for promotional and/or commercial purposes, as well as approve such use by third parties with whom Inroads Ireland may engage in joint marketing, without any remuneration to the Client. The Client hereby assigns all right, title, and interest the Client may have in or to any and all media in which his or her name or likeness might be used by Inroads Ireland.
3. Right to Refuse Participation
The Client understands that Inroads Ireland reserves the right to refuse as a trip participant, or remove from a trip, any person it judges to be incapable of meeting the rigors and requirements of participating in the activities, because of client illness, or who it determines to detract from the enjoyment of the trip by others. The Client agrees to follow all written and verbal rules of safety presented by Inroads Ireland or its guides and employees. Inroads Ireland reserves the right to make route, hotel and trip modifications as required or desirable to improve the trip quality and/or to accommodate the comfort and well-being of guests.
4. Transfers
If the Client has booked his or her Inroad Ireland vacation and then needs to transfer his or her trip start date to a different tour, Inroads Ireland may place the Client on a different tour only if there is space available. Transfers are allowed to tours within the same calendar year. If no space is available and the Client must cancel his or her trip, the Client is subject to Section 5 of this agreement. If the Client needs to transfer their reserved tour 14 days or less prior to the reserved tour start date, the Client is liable for accommodation cancellation fees.
5. Cancellations / Refunds
If the Client cancels his or her reservation, a cancellation fee will be determined as follows:
- 90 + days cancelled prior to trip start date: US$500 (per reservation)
- 46 – 90 days cancelled prior to trip start date: 50% of trip price (per reservation)
- 0 – 45 days cancelled prior to trip start date: no refund
Exceptions to this policy cannot be made for any reason, including those of weather, personal or medical emergencies, terrorism, or civil unrest. There is no refund for arriving late or leaving a trip early. Single room supplements are considered part of the trip price and are subject to cancellation fees.
On the rare occasion that Inroads Ireland must cancel a trip due to natural disaster, pandemic, terrorism, civil unrest, government restriction, or any other circumstance beyond the reasonable control of Inroads Ireland, Inroads Ireland will issue a voucher for the value of the tour that can be applied to the current or following season. Inroads Ireland is not responsible for expenses incurred in preparation for any cancelled trips, such as airline tickets or for costs incurred due to travel delays, flight cancellations, or illness. Inroads Ireland strongly recommends that you consider travel insurance to cover any unexpected changes or cancelations. See Trip Prep & FAQs pages for information about Travel Insurance.
6. Binding Arbitration and Venue
The Client agrees that any dispute concerning, relating, or referring to this contract, brochures, or any other literature concerning his or her trip, or the trip itself shall be resolved exclusively by binding arbitration to be held in the District of Columbia according to the then existing rules of the American Arbitration Association.
7. Billing Security
In regards to billing, the Client has the option of not having their personal information stored, including but not limited to their email address, shipping/billing address, and financial information, by using PayPal Express Checkout.
8. Contract Agreement
The Client has carefully read and fully understands the contents and legal effect of these Terms and Conditions as well as all the conditions as stated in the Trip Preparation section of the current Inroads Ireland website/brochures, including but not limited to, those regarding cancellation and refund policies. The Client further understands and hereby confirms to Inroads Ireland that this is a legally binding agreement and is enforceable by Inroads Ireland against the Client in accordance with the terms hereof. By purchasing the Inroads Ireland trip and checking the box indicating the Client has read and understands these Terms and Conditions, the Client is (a) representing and confirming to Inroads Ireland that he or she has the legal capacity to agree to these Terms and Conditions; and, (b) representing that he or she has read and fully understands each paragraph of these Terms and Conditions and has been provided with the opportunity to discuss them with Inroads Ireland and/or anyone else of his or her choosing. The Client further agrees that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.